Category Archives: Blog

Once a credit product is live, most of the effort moves into what happens next. There comes a point after a credit product goes live where the nature of work evolves. The launch is done and the product is on the market, and everything seems to be running as expected. But inside the bank, theContinue reading “Why Credit Servicing Is Reshaping Bank Operations”

Credit has traditionally been a stable and predictable part of banking.  Earlier, customers would choose a bank, receive a credit card and continue to use it as their primary source of credit over time. Once that relationship was established, most of their spending stayed within the same line of credit.   And, that structure workedContinue reading “The Reason Bank Credit Is Being Left Behind at Checkout”

Scaling credit sounds simple. Banks expand their portfolios, introduce new products, and reach more customers. Certainly, there is demand. But once the work begins, it does not always move as smoothly. Getting those products live on existing systems takes time. What looks like a basic expansion at the business level often turns into a longerContinue reading “Why Credit Issuing Systems Struggle to Scale in Modern Banking”

Credit cards are convenient, increase the consumer’s purchasing power, and give them attractive benefits such as reward points and cashback. Retail brands have also been issuing cards for years now as a way to get closer to their consumers and integrate themselves into their spending habits. According to a report on consumer payments, 84% of the respondents said thatContinue reading “3 consumer behavior shifts program managers must be conscious of”

The payments industry has seen a dramatic transformation over the last few years. Be it different modes of payment transactions or a constantly evolving payment services ecosystem or new payments technologies, the industry is being compelled to change to accommodate the evolving needs of the customer and their expectations. As these changes take root, weContinue reading “Looking at payment as a service: what is it and does it matter?”

The COVID-19 pandemic has triggered a surge in digital adoption across industries. One of the more pronounced shifts has been a move from cash towards digital payments. This move becomes more even more noteworthy in markets such as the Middle East that have been traditionally cash-biased. Reports estimate the digital payments landscape in the Middle East isContinue reading “The exciting changes taking place in digital payments in the Middle East”

After the devastating economic impact of the global pandemic on the airline industry, the future of air travel is just about beginning to look brighter. As more international borders open to air traffic, customers are looking ahead towards their next business trip or family vacation. Come this November, the U.S is set to relax all travel-relatedContinue reading “Air travel is picking up again. What does that mean for airline cards?”

The ‘buy now, pay later’ movement, may disrupt the credit cards industry with the rising surge in the search for liquidity in a pandemic-stricken world. A form of installment financing, buy now pay later, is witnessing increasing popularity with the millennial consumer. Consumers are being attracted to BNPL programs in growing numbers with 60% of consumers claimingContinue reading “Does buy now pay later represent a threat to traditional credit and debit cards?”

The COVID-19 pandemic has accelerated the use of contactless cards as a safer, cleaner, and faster mode of payment than other ‘traditional’ methods. In the age of “contact-free” transactions, contactless cards do not require to be inserted into any swiping machine, nor do they need customers to enter any confidential PIN to complete the transaction.Continue reading “Program Manager A Practical Guide to Operationalizing Contactless Cards”

Whether you are running an e-commerce business or a big box retail store chain, you need a powerful and integrated credit card transaction processing system that can help you efficiently process any type of card issuing program. The system should not only enable you to operate your business smoothly; it should also be easy forContinue reading “Elements 5 Must-Haves for a Modern Credit Card Transaction Processing System”